Shipping Policy

Last updated: 25 August 2026

We ship exclusively within Germany using DHL.

The available shipping method, estimated delivery time and final shipping charge are shown again at checkout before you complete your purchase.

1. Shipping destination

We currently deliver only to addresses within Germany.

International shipping, including shipping to other EU Member States, Switzerland, the United Kingdom and other countries outside Germany, is not available.

As a small business, we have decided to limit our shipping operations to Germany in light of the additional regulatory and administrative requirements associated with cross-border sales and European packaging compliance, including Regulation (EU) 2025/40 on packaging and packaging waste.

We do not offer or arrange onward international shipment from Germany.

2. Shipping method and cost

Germany

DHL Germany — €5.82

Estimated delivery time: 2–4 business days after dispatch

The applicable shipping charge will always be displayed at checkout before you place your order. If a different shipping charge is expressly displayed during checkout, the amount shown at checkout applies.

3. Delivery times

Delivery times are estimates and refer to business days after dispatch.

Business days are Monday to Friday, excluding public holidays in Germany.

If a different delivery time is stated on the relevant product page or during checkout, that delivery time applies.

Estimated delivery times do not affect any mandatory statutory rights you may have in the event of delayed or failed delivery.

4. Failed delivery and returned parcels

Please make sure that the delivery address provided with your order is complete and correct.

If a parcel is returned to us because delivery could not be completed for reasons attributable to you, for example because:

• the delivery address provided was incomplete or incorrect,

• the parcel was not collected within the applicable collection period, or

• delivery was refused without a legal basis,

we may require you to bear reasonable additional shipping costs actually incurred for a new shipment.

This does not apply where you were not responsible for the failed delivery or where mandatory consumer rights provide otherwise.

Your statutory rights, including your rights in relation to defective, damaged, incorrect or incomplete goods and your statutory right of withdrawal, remain unaffected.

5. Shipping confirmation and tracking

Once your order has been dispatched, you will receive a shipping confirmation by email.

Where tracking is available, the shipping confirmation will include the relevant DHL tracking information.